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08-26-2010
I have had them for about 3 years now. I have the 3 out at a time, unlimited in store exchanges, and 2 coupons to rent games or movies a month. All for 17.99, the original price I signed up for. They have never raised my rates, implemented the in store exchanges which I love, and have continued to allow me to rent 2 games a month with my coupons. I think the current rate for this according to their site is 34.99, which I agree is a bit too much. If I return 3 movies on Monday to the store, I get 3 in store rentals, then I receive the 3 in the mail by the next day, Wednesday at the latest, I usually take those back to the store on Thursday, and do the same thing. When I'm not busy and have the time to watch movies, I can rent up to 12 a week this way. Plus, for new releases, if I have them at the top of my queue, I will either receive them the Tuesday they get released, or the next day. The only complaint I have for them, is that there are a few obscure dvd's that have been in my queue for several months, but I understand that there is no reason for them to have 1000 copies for a poker instructional dvd. I have used Netflix, Dvd Avenue, Intelliflix, and Gameznflix, and Blockbuster by far has the best of everything. Just waiting for them to allow viewing from your PC like netflix.
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07-07-2010
I have had over 170 movies mailed to me from Blockbuster Online and only had issues with 2. When I reported issues with the 2, I was immediately e-mailed coupons to help make up for inconvenience, plus I was able to trade the defective movies back in at the Blockbuster store for more free movies while waiting for replacements for the defective titles to be mailed. Customer service has been nice and curtoeous the few times I have had to contact them. I have had no billing or queue errors and basically, it has been a WONDERFUL EXPERIENCE. I live in Jacksonville, Florida and they have a warehouse in Daytona so I usually get my movies LITERALLY in 1 business day. Plus, with the Total Access program, there are times when I have 6 movies at a time to watch, plus a free monthly coupon to use up. As for Blockbuster's title library, I can only think of 2 movies that I want that they do not have - one of which is the Superman 2 - Richard Donner version. I am not sure why they don't have that, but they seem to have everything else. I LOVE BLOCKBUSTER ONLINE AND BLOCKBUSTER TOTAL ACCESS!
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